We greatly appreciated your practical and informative advice when designing the home system. We noticed that you took the time to understand both what we wanted and how we would use the technology before pushing ahead with a plan. You could have pointed us to the most expensive and most comprehensive system without reference to the fact that we did not want that. With your steady hand, we got exactly what we were looking for and exactly what works best for us.
As always, and as you know, there have been the expected hiccups over the years. The fact that you always answer the phone and always treat any issue as a priority is both rare and valuable. We've been amazed by your ability to remotely diagnose a problem and work through solutions quickly. When more was required, it did not go unnoticed that you inconvenienced yourself to get the problem resolved quickly.
In short, in any customer-facing business, petty complaints are often more frequent than actual gratitude. We wanted to express our gratitude to you for all that you've done for us.
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SMART HOMES, DONE RIGHT.LONG ISLAND · NYC · THE HAMPTONS
Wi-Fi that reaches every corner. Music in every room. Theaters, lighting, shades, and surveillance cameras — designed, installed, and supported by one local team since 2004.
Or call (631) 656-9180- Since 2004
- 35+ years of experience
- Fully insured
- Direct dealer: Lutron, Sonos, Sony & more
